These General Conditions are unique and replace any previous ones. They regulate the acquisition of the products and services offered on the website www.workflex.es electronic commerce owned by Inyectados Laura SL, hereinafter also named by its commercial name “WORKFLEX” or in a simplified way as “the Web” or the “Owner of the web”.
The navigation, the acquisition of any of the products or the use of any service offered on this Website, attributes to you the status of “User” and implies and will be considered for all purposes that you accept our conditions fully and without reservation. . That you have read, understand and understand what is stated here, that you are a person with sufficient capacity to contract and that you assume all the obligations derived from your actions.
The General Conditions may be modified by Inyectados Laura SL without prior notification, so the User must carefully read its content before proceeding to purchase any of the products or services offered on the Web, without this affecting the purchase. before modification. Nor will the owner of the website assume any responsibility for the temporary impossibility of accessing it, nor for the accuracy or currency of the content, information or offers of the products or services offered. On the Web there is simplified information, or information written with the aim of making it easier for an average user to understand, so WORKFLEX is not responsible for any misinterpretations that may arise. Neither will it be responsible in any case for damages or losses that are the consequence of fortuitous or unforeseeable events, nor for those that are the consequence of the negligent, erroneous or inappropriate behavior of the User.
All orders, sales and deliveries made by WORKFLEX will be understood as made in accordance with these General Conditions. No modification, alteration or contrary agreement will take effect, except an express agreement formalized in writing.
The User may not assign, transfer or transmit the rights, responsibilities and obligations contracted.
If any stipulation of these conditions is considered null or impossible, the validity, legality and compliance of the rest will not be affected in any way, nor will they be modified in any way.
2 – IDThe owner of the Web, in compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, informs you that:
Its company name is: INYECTADOS LAURA SL
Its commercial name is: WORKFLEX.
Its CIF is: B45397692
Registered at: C / ZURBARAN, 9 – HUECAS 45511 (TOLEDO)
Registered in the Mercantile Registry of Toledo, Volume 755. General Section Folio 152 Sheet TO-11296 1st Registration.
The User, for his part, must be registered on the website by means of a User name and password, over which he has full responsibility for use and custody, and is responsible for the veracity of the personal data provided to WORKFLEX.
3.- COMMUNICATIONS
For customer and user service, we offer you the following means of contact:
Customer / User Service Telephone: 925785730
Hours: 9 a.m. to 6 p.m., Monday to Friday
Email: web@workflex.es
Postal address: C / ZURBARAN, 9 – HUECAS 45511 (TOLEDO)
All notifications and communications between Users and WORKFLEX will be considered effective, for all purposes, when they are made through any of the means detailed above.
4.- HOW TO BUY
Shopping at WORKFLEX is very simple: CHOOSE an item specifying the number of units, color and size, PASS IT to the CART by clicking on the icon and FINISH the order by selecting the PAYMENT method you prefer.
The products and services offered, along with their main characteristics and price, will appear on your screen. WORKFLEX reserves the right to decide at any time the products and services offered on the Web. In this way, WORKFLEX may, at any time and without prior notice, add, modify, replace or stop offering any product or service.
The indicated prices of each product are expressed in Euros, they include the Value Added Tax (21% VAT), or other taxes that may be applicable, which will be broken down in the basket.
Product prices may vary at any time. In this case, the price to apply will be the one in force on the date the order is placed. In any case, the final cost will be communicated to the User in the electronic purchase process before he formalizes his acceptance.
Access to the products and services on the WORKFLEX website can only be done through the subscription or registration of the User, granting WORKFLEX to the interested party a User name and a password, which will personally identify and enable them to have access to the products and services.
WORKFLEX aims to guarantee the availability of all products that are advertised through the Web. However, in the event that any requested product is not available or if it has been sold out, the User will be informed as soon as possible by email as soon as possible.
If a product is not available, and the consumer having been informed, WORKFLEX may supply a product with similar characteristics without price increase, in which case, the consumer may accept or reject it, exercising their right of withdrawal and termination of the contract.
In case of unavailability of all or part of the order, and the rejection of the replacement products by the User, the reimbursement of the amounts previously paid, will be made by the same method of payment or by which the parties agree.
The purchase is made in accordance with the legislation in force in Spain. Therefore, the sale operations will be understood to be carried out at the address of INYECTADOS LAURA SL, C / ZURBARAN, 9 – HUECAS 45511 (TOLEDO).
5.- INVOICE
Along with sending the order, the client will receive the corresponding paper invoice.
For this purpose, the User consents that said invoice be sent to him in electronic format by email or left at his disposal in his private area of the web.
6.- PAYMENT METHOD
For the payment of your order we offer you several 100% secure options, so your data will not be registered in any database at any time. You can make your payment by credit or debit card (Visa and MasterCard) and PayPal.
1.-If the payment is made by credit or debit card, the charge will be made automatically at the time of confirmation of the order or purchase.
2.- If the payment is with PayPal, you can easily pay it with your credit, debit card or bank account through PayPal. This way you only have to enter your email address and a password.
If it is necessary to make any return or cancellation of the order, the amount will be refunded through the same card or means of payment. Both personal and bank data will be protected with all the security measures established by the Organic Law on Data Protection 15/1999 and other current legislation, with complete confidentiality.
7. – SHIPPING AND TRANSPORTATION COSTSThe order will be delivered to the address designated by the User at the time of placing the order and according to the chosen modality if there were several options.
Shipments are only made to an address within Peninsular Spain and the Balearic Islands.
Shipments are free and will be made by the most suitable courier or transport company at WORKFLEX’s discretion.
Once the order is processed, the usual delivery time is 24/48 hours if it has been made on a business day. On weekends and holidays there are no shipments or deliveries.
Once the order has been shipped, the shipment can be tracked through the user area.
To avoid incidents in delivery (wrong addresses, inability to find someone at home), it is essential that you fill in the contact telephone box.
8. – RETURN AND WITHDRAWAL POLICYThe User will have a maximum period of 14 calendar days from the day of receipt of the requested good or product to inform WORKFLEX of their desire to withdraw from the contract, as established by the regulations, without the need to indicate the reason and without incurring any cost, except those provided in art. 107.2 and 108 of RD1 / 2007, of November 16, by which the referred text of the General Law for the Defense of Consumers and Users is approved.
This right of withdrawal is not applicable, among other cases:
If the product is not presented in perfect condition.
If the product packaging is not the original or it is not in perfect condition. The original packaging must protect the product so that it is received in perfect condition, and the use of seals and adhesive tapes applied directly to it is prohibited.
When they are personalized products or those made according to the specifications of the consumer and User, that for reasons of hygiene or other legally established exceptions are not subject to this right, or that by their nature cannot be returned or may deteriorate or expire quickly.
To proceed with the return of a product it is essential that it is in perfect condition and with its corresponding original packaging, with all its elements and without having been used.
If necessary, the consumer will communicate his decision to withdraw from the contract to WORKFLEX requesting a return number (RMA) using the RMA form enabled for it, or by email to web@workflex.es, indicating the invoice or order number .
WORKFLEX will communicate to the consumer an acknowledgment of receipt of said withdrawal. Then we will contact the User to indicate the details of the return. Once the User has received the RMA number, they will send the product indicating this number in the shipping letter, to the address of INYECTADOS LAURA SL, C / ZURBARAN, 9 – HUECAS 45511 (TOLEDO)
The transport costs of the return will be borne by WORKFLEX.
9.- WARRANTY
The legal guarantee pursuant to the provisions of Royal Legislative Decree 1/2007 of November 16 is applicable.
INYECTADOS LAURA S.L. guarantees the quality of its products and covers any manufacturing defect. For any claim, the User service department should be contacted by calling 925785730 or by email: web@workflex.es
Keep the proof of purchase, your presentation is necessary for any verification, change or return.
Deficiencies caused by negligence, blows, improper use or manipulation, or materials subject to wear due to normal use are not included.
In those incidents that justify the use of the guarantee, the repair, replacement of the article, reduction or return will be chosen, in the legally established terms.
The guarantee will lose its value if the data of the guarantee or the proof of purchase is modified, altered or replaced.
In accordance with the EU Online Dispute Resolution on consumer matters and pursuant to Art. 14.1 of Regulation (EU) 524/2013, we inform you that the European Commission provides all consumers with an online dispute resolution platform that is It is available at the following link: http://ec.europa.eu/consumers/odr/
10.- ACCURACY OF THE INFORMATION
The User is responsible for the veracity of the data supplied to WORKFLEX, necessary for the provision of the Service. Likewise, it is responsible for the diligent custody and up-to-date maintenance of the Documentation received, the application of its content, the confidentiality of the documents, data, passwords, access codes or encryption or encryption systems provided by WORKFLEX in relation to the service provided. Said Documents, accesses and security mechanisms may only be used by the User. All the documents provided to the Users are to be used exclusively by him and for his exclusive benefit, they are protected by copyright in favor of WORKFLEX or its respective authors and its dissemination to third parties by any means, whether free or no.
11.- FORCE MAJEURE
The parties will not incur liability for any fault due to cause or force majeure. The fulfillment of the obligation will be delayed until the cessation of the case of force majeure.
12.- DATA PROTECTION
INYECTADOS LAURA SL is the person in charge of the treatment of the personal data of the User and informs him that these data will be treated in accordance with the provisions of current regulations on the protection of personal data, Regulation (EU) 2016/679 of April 27, 2016 (GDPR) and the Organic Law (ES) 15/1999 of December 13 (LOPD), for which the following treatment information is provided: End of treatment: maintain a business relationship and send communications about our products and services. Data retention criteria: they will be kept as long as there is a mutual interest to maintain the purpose of the treatment and when it is no longer necessary for this purpose, they will be removed with adequate security measures to guarantee the pseudonymisation of the data or the total destruction of the data. themselves. Communication of data: The data may be communicated to recipients for the same purpose. Rights that assist the User: Right to withdraw consent at any time. Right of access, rectification and deletion of your data and the limitation or opposition to its treatment. Right to file a claim with the Control Authority (agpd.es) if it considers that the treatment does not comply with current regulations.
Contact information to exercise your rights: Postal address: INYECTADOS LAURA SL. C / ZURBARAN, 9 – 45511 HUECAS (TOLEDO) Email address: web@workflex.es.
13.- APPLICABLE LAW AND JURISDICTION
These conditions will be governed by current Spanish legislation. The language used will be SPANISH. The Website Owner and the User agree to submit any controversy that may arise to the courts and tribunals of the User’s domicile.
In the event that the User is domiciled outside of Spain, both parties expressly waive any other forum, submitting to the Courts and Tribunals closest to the population of HUECAS, Toledo, Spain.